🧑‍💻 IT/Tech Resume

🧑‍💻 Jawad Aflak – IT Resume

“Platform Builder · Patent-Holding CTO · Growth-Driven Product Strategist”
📍 Saint Petersburg, FL | ✉️ support@via-hive.com | 📞 +1 646-738-9784
🔗 LinkedIn | via-hive.com | xuptech.com

🧠 Professional Summary 

• Platform Architect · Patent Holder · Product Strategist

• With over 14 years of technical and business experience, I’ve led full-platform builds from scratch, including 4 mobile apps (iOS & Android), automated CRMs, and scalable SaaS infrastructures.

• 💡 SEO systems I've implemented have increased organic traffic by over 260%, and my service platforms power thousands of dollars in verified transactions.

• I build systems that work in the real world — from database to dashboard, user-facing to admin-side — and I specialize in aligning tech execution with monetization and compliance.

📱 4 Live Mobile Apps (Client & Provider)  

💼 4 Companies Built & Operated  

🛡️ Stripe + GDPR + HIPAA Compliance Ready

💼 Key Experience 

• Via Hive – Founder & System Architect

• • Built a modular 3-tier system (Admin, Client, Provider) with real-time booking, GPS tracking, payout rules, chat moderation, and OTP-based login.
  • Launched 4 mobile apps (2 Android + 2 iOS) and managed app store deployment via Firebase and Google Play Console.
  • Integrated Stripe for multi-sided payments, MongoDB for dynamic service logic, and OAuth 2.0 for secure identity handling.
  • Designed webhooks and schema flows to power a fully automated service economy with AI job matching, trust/rating systems, and fraud prevention.

• 🔗 Visit Via Hive
  📲 Client App
  👷 Provider App
  
  🛠️ “Built and deployed in AWS ECS with scalable MongoDB clusters and multi-environment CI/CD pipelines.” 

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• HiveProLuxe – Founder & Operations Lead

• • Developed a high-performance local service website using Google Sites + Cloudflare, with optimized booking funnel and automated CRM entry.
  • Integrated Formspree → Google Sheets → Gmail routing to enable real-time client response with zero-code backend.
  • Managed Cloudflare DNS, custom SSL, robots.txt, and page rules to ensure clean redirects and performance.
  • SEO-first structure: built XML sitemaps, schema markup, and targeted keyword landing pages for each service area.
  • Compliant with Miami-Dade legal limits on handyman services — all offerings adjusted for local regulations and trust factors.

• 🔗 Visit HiveProLuxe

🏆 “Generated 200+ indexed service pages and captured top 3 local rankings in multiple Google Map Packs.” 

Xuptech – IT & Marketing Consulting

• Business strategy, hosting setup, PPC campaigns, landing pages
  
  

• Built and scaled client sites using WordPress, custom stacks, CMS tools
  
  

Golanlist.com – Business Directory Platform

• Custom directory platform for job listings, advertising, and visibility
  
  

• SEO optimization and business onboarding flow
  
  

• Ads management system
  
  

🎓 Education

• 🎓 Master’s in IT Management – University of Miami (2015–2017)
  
  

• 🎓 Associate in PLC’s Programming – Ort Prouda, Israel
  
  

• 🎓 Engineer in Electricity – Tel-Hai University, Israel
  
  

• 🎓 Associate in Robotics – Tel-Hai College, Israel

💻 Technical Skills 

✅ Core Technologies:

• Full Stack: Node.js, JavaScript, TypeScript, React, PHP, HTML5, CSS3, Tailwind
  
  

• Mobile: React Native, Swift, iOS, Android
  
  

• CMS: WordPress, Webflow, WooCommerce, Relume
  
  

• Backend: MongoDB, MySQL, LAMP Stack
  
  

• Cloud Infrastructure & DevOps Tools

• • AWS ECS (Elastic Container Service) – hosted microservices with auto-scaling
  • Google Cloud Platform – bucket storage, API integrations, console auth
  • Heroku – rapid prototyping & deployment
  • Firebase – mobile auth, OTP, storage, Firestore integration
  • Cloudflare Workers + DNS Management – SSL, redirect rules, edge caching
  • CI/CD: Jenkins, GitHub Actions, GitLab Pipelines
  • Version Control: GitHub, GitLab, Bitbucket
  • Terminal Tools: FileZilla, SSH, Bash scripting, WinSCP
  • Additional Platforms: Docker, LAMP Stack, Firebase Console, Google Tag Manager

• ⚙️ Managed multi-region deployments with secure backups, shell-scripted automation, and resource-optimized cloud usage.
  
  🧠 “Deployed across staging → production environments using GitFlow & semantic versioning practices.” 

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• Hosting: Cloudflare, Apache, NGINX, Bluehost, VPS
  
  

• SEO: Ahrefs, SEMrush, Google Search Console, Analytics, AdWords, XML Sitemaps
  
  

• Marketing: Facebook Ads, Google Ads, PPC, A/B testing
  
  

• Project Tools: Trello, Slack, Asana, Jira, Notion, Zoho
  
  

CRM & Workflow Automation

• CRM Systems: Salesforce, Zoho CRM, HubSpot, Pipedrive, Zendesk
• Built Google Form → Google Sheets → Gmail routing systems with no-code logic
• Configured Zoho Mail DNS (MX, SPF, DKIM) for secure domain-linked emails
• Tagged CRM workflows for inbound client segmentation and support priority
• Connected multi-step workflows to integrate lead capture → tagging → follow-up
• Used Trello, ClickUp, and Notion to visually manage onboarding pipelines and task automation

⚙️ “I build CRMs that run themselves — lead in, data cleaned, ticket sorted, reply sent.”

🧩 “Integrated form automations with Google Apps Script + backup sync logic.” 

• Configured Gmail/Zoho MX records manually
  
  

• Built automated contact → Google Sheet → pipeline sync
  
  

• Used CRM tags for client segmentation and internal support workflows
  
  

• Security & Compliance: GDPR, HIPAA, PCI, SSL, DNS, Firewall Rules
  
  

• APIs: REST, Postman, Google Maps API, Payment (Stripe, PayPal)
  
  

🛠️ Tools & Platforms 

• FileZilla, SSH, WinSCP, Cyberduck, Chrome DevTools, Firebase Console, Google Tag Manager, Cloudflare Page Rules, DNS Auth Tools
  
  

• Project Tracking: Monday, Miro, TargetProcess, ClickUp
  
  

• Version Control: GitHub, GitLab, Bitbucket
  
  

• Time Tracking: Clockify, Toggl, Harvest
  
  

• Payment Gateways: Escrow, PayPal, Stripe, WooCommerce
  
  

• Analytics: Google Analytics, Trends, GSC, Meta Pixel
  
  

🌐 Platforms You Own & Built

🔹 Via Hive
On-demand service platform with real-time job matching, shift tracking, and 4 mobile apps (admin, client, provider)

🔹 HiveProLuxe (Home Services)
Local handyman & service brand in Miami with SEO-first lead funnel and booking automation

🔹 Golanlist.com
Directory + job board for local businesses, SEO listings, and ad placements

🔹 Xuptech.com
Your IT & growth consulting agency — full-stack development, SEO, and cloud architecture

📱 Client Hive App – Android
Service booking app — GPS, chat, scheduling, secure payments

👷 Provider Hive App – Android
Provider-side onboarding + shift tracking system — designed for speed, compliance, and flexibility

Add launch dates or “Built in [Year]” if you'd like to show maturity and track record. 

📜 Certifications & Compliance

🧾 Certifications, Compliance & Legal Readiness

• 🧠 USPTO Patent Holder
   Filed under ClientHive mobile dispatch and payment architecture
   🔗 View App Patent on Google Play (Client App)
  
  

• ✅ Global Compliance Knowledge
   GDPR · HIPAA · CCPA · LGPD · SOX · PCI DSS · ISO/IEC 27001
  
  

• 🔐 Security & Legal Integrations Implemented
   • Stripe KYC + payout rule compliance
   • Google OAuth 2.0 user login system
   • reCAPTCHA v3 for bot protection
   • DNSSEC + SSL/TLS encryption (Cloudflare)
   • Multi-region backups and platform failover logic
  
  

🛡️ “I design platforms that meet enterprise-grade legal, privacy, and security requirements — without slowing down growth.”

🌍 Languages 

Languages & Communication

• English – Native/Fluent
• Arabic – Fluent
• Hebrew – Fluent

✨ Multilingual communicator with cross-cultural experience in the U.S., Middle East, and global SaaS markets.

📞 Able to lead client support, training, negotiations, and service localization across three languages — written and spoken.

🌍 “Ideal for roles requiring global outreach, translation readiness, and multicultural collaboration.”

📄 Downloadable Resume (optional button)

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